Terms

Privcy Notice

Last updated May 18, 2021

Thank you for choosing to be part of our community at Scaleout Systems, doing business as Scaleout ("Scaleout", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at contact@scaleoutsystems.com. When you visit our website https://www.scaleoutsystems.com (the "Website"), and more generally, use any of our
services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. CONTROLS FOR DO-NOT-TRACK FEATURES
9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Website, express
an interest in obtaining information about us or our products and Services, when you participate in activities
on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the
Website, the choices you make and the products and features you use. The personal information we collect
may include the following:
Personal Information Provided by You. We collect names; email addresses; and Other similar information.
All personal information that you provide to us must be true, complete and accurate, and you must notify us
of any changes to such personal information.

2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests. the fulfillment
of our contract with you, compliance wrth our legal obligations, and/or your consent.
We use personal ihformation collected via our Website for a variety of business purposes described below.
We process your personal information for these purposes in reliance on our legitimate business interests, in
order to enter into perform a contract with you, with your consent, and/or for compliance with our legal
Obligations, We indicate the specific processing grounds we rely on next to each purpose listed below,
We use the information we collect or receive:
• To send you marketing and promotional communications. We and/or our third-party marketing
partners may use the personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. For example, when expressing an interest in obtaining
information about us or our Website, subscribing to marketing or otherv•ise contacting us, we will
collect personal information from you. You can opt-out Of our marketing emails at any time (see the
"WHAT ARE YOUR PRIVACY RIGHTS?" below),
• Deliver targeted advertising to you. We may use your information to develop and display
personalized content and advertising (and work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to
protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
• Consent: We may process your data if you have given us specific consent to use your personal
information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our
legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your
personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order
to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate,
prevent, or take action regarding potential violations of our policies, suspected fraud, situations
involving potential threats to the safety of any person and illegal activities, or as evidence in litigation
in which we are involved.
More specifically, we may need to process your data or share your personal information in the following
situations:
• Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our
business to another company.

4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy
notice unless othemise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this
privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or
other legal requirements). No purpose in this notice will require us keeping your personal information for
longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either
delete or anonymize such information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical
security measures.
We have implemented appropriate technical and organizational security measures designed to protect the
security of any personal information we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or
modify your information. Although we will do our best to protect your personal information, transmission of
personal information to and from our Website is at your own risk. You should only access the Website within
a secure environment.

6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you
represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such
minor dependent's use of the Website. If we learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take reasonable measures to promptly delete
such data from our records. If you become aware of any data we may have collected from children under
age 18, please contact us at contact@scaleoutsystems.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (I-JK), you
have rights that allow you greater access to and control over your personal information. You may review,
change, or terminate your account at any time.
In some regions (like the EEA and I-JK), you have certain rights under applicable data protection laws. These
may include the right (i) to request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to
data portability. In certain circumstances, you may also have the right to object to the processing of your
personal information. To make such a request, please use the contact details provided below. We will
consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your
consent at any time. Please note however that this will not affect the lawfulness of the processing before its
withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
If you are a resident in the EEA or I-JK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your local data protection supervisory authority. You can
find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy rights, you may email us at
contact@scaleoutsystems.com.
Account Information
If you would at any time like to review or change the information in your account or terminate your account,
you can:
• Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from
our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal
requirements.
Opting out of email marketing; You can unsubscribe from our marketing email list at any time by clicking
on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You
will then be removed from the marketing email list — however, we may still communicate with you, for
example to send you service-related emails that are necessary for the administration and use of your
account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you
may:
• Contact us using the contact information provided.

8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track
("DNT") feature or setting you can activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT
browser signals or any other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about
that practice in a revised version of this privacy notice.

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your
personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared personal information in the immediately
preceding calendar year. If you are a California resident and would like to make such a request, please
submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Website, you
have the right to request removal of unwanted data that you publicly post on the Website. To request
removal of such data, please contact us using the contact information provided below, and include the email
address associated with your account and a statement that you reside in California. We will make sure the
data is not publicly displayed on the Website, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a
temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your
personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:Category
A. Identifiers
No
B. Personal information categories listed in the California Customer Records statute
Yes
C. Protected classification characteristics under California or federal law
No
D. Commercial information
No
E. Biometric information
No
F. Internet or other similar network activity
No
G. Geolocation data
No
H. Audio, electronic, visual, thermal, olfactory, or similar information
No
l. Professional or employment-related information
No
J. Education Information
No
K. Inferences drawn from other personal information
No
We may also collect other personal information outside of these categories instances where you interact
with us in-person, online, or by phone or mail in the context of:
• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at contact@scaleoutsystems.com, or by referring to the contact details at the
bottom of this document.
If you are using an authorized agent to exercise your right to opt-out we may deny a request if the
authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between
us and each service provider. Each service provider is a for-profit entity that processes the information on
our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal
research for technological development and demonstration. This is not considered to be "selling" of your
personal data.
Scaleout Systems has not disclosed or sold any personal information to third parties for a business or
commercial purpose in the preceding 12 months. Scaleout Systems will not sell personal information in the
future belonging to website visitors, users and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information,
we will respect your request and delete your personal information, subject to certain exceptions provided by
law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our
compliance requirements resulting from a legal obligation or any processing that may be required to protect
against illegal activities.
Right to be informed - Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell your personal information to third parties;
the categories of personal information that we sold or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold or disclosed for a business
purpose; and
the business or commercial purpose for collecting or selling personal information.In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-
identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
We will not discriminate against you if you exercise your privacy rights.Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about
whom we have the information in our system. These verification efforts require us to ask you to provide
information so that we can match it with information you have previously provided us. For instance,
depending on the type of request you submit, we may ask you to provide certain information so that we can
match the information you provide with the information we already have on file, or we may contact you
through a communication method (e.g. phone or email) that you have previously provided to us. We may
also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the
request. To the extent possible, we will avoid requesting additional information from you for the purposes of
verification. If, however, we cannot verify your identity from the information already maintained by us, we
may request that you provide additional information for the purposes of verifying your identity, and for
security or fraud-prevention purposes. We will delete such additionally provided information as soon as we
finish verifying you.
Other privacy rights
• you may object to the processing of your personal data
• you may request correction of your personal data if it is incorrect or no longer relevant, or ask to
restrict the processing of the data
• you can designate an authorized agent to make a request under the CCPA on your behalf. We may
deny a request from an authorized agent that does not submit proof that they have been validly
authorized to act on your behalf in accordance with the CCPA.
• you may request to opt-out from future selling of your personal information to third parties. Upon
receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later
than 15 days from the date of the request submission.
To exercise these rights, you can contact us by email at contact@scaleoutsystems.com, or by referring to
the contact details at the bottom of this document. If you have a complaint about how we handle your data,
we would like to hear from you.

10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated
"Revised" date and the updated version will be effective as soon as it is accessible. If we make material
changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or
by directly sending you a notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@scaleoutsystems.com

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal
information we collect from you, change that information, or delete it in some circumstances. To request to
review, update, or delete your personal information, please visit: https://www.scaleoutsystems.com.